Current Slide Milling Lead Times:

Currently our lead time on Optic Cuts only is 2-3 weeks (with Tool Black refinishing). Lead time for all other slide milling orders is 5-6 weeks (not including time for your chosen refinishing option). Please note: Lead times are fluid and are subject to current order volume.

Nitride treatment will add approximately 2-3 weeks. Cerakote options will add 1-2 weeks to milling lead times.

Due to increased order volume, please allow 3-5 business days for in stock items and up to 7 business days for Valet Slide Service boxes to ship.

COVID-19 BUSINESS UPDATE
We are still operational and have recently been working 12-15 hour days and plan to continue to push through to get everyone their parts back ASAP!

We are a bit behind on lead times for certain slide milling packages. This is due to a number of factors with the main one being the sheer volume of orders we have been processing in the last two months. We are a very small operation and are unbelievably humbled to be trusted with your business. I want to personally apologize to the customers that we are behind schedule on. We promise to get your parts back to you as soon as possible and hope to get our lead times back down in the near future.

Nitride Refinishing: Currently we are still sending slides out for nitride refinishing. The company we use for nitride plans to remain open and we will figure out alternatives on a case by case basis if that situation changes. If you have a pending order that contains nitride refinishing, we can change your order to any of our single color cerakote options at no additional cost. This will generally get your parts back to you faster as we apply Cerakote in house. Send us an email if you’d like to change your order.

Email Communication: We are answering tons of emails every day. If you haven’t received a response yet, please be patient, we will try to get back to everyone ASAP.

Phone Calls: In general, calling is the absolute worst way to communicate with us. Email is more efficient for us to keep track of questions and order changes.

Status Updates: We will continue to try to keep customers updated on the status of their orders as they move through the process. Please refrain from asking for order updates until we are past the quoted lead times on your order. As a consumer I completely understand your desire to know the progress of your order. The reality is that every status update we issue slows down the entire operation for everyone, including you.

Thank you for your continued support! We hope everything goes back to normal soon! -John, Owner

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